The thought of losing our tickets offices makes me panic about ever catching a train on time from Shoreham by Sea.
We may sell less than 12 tickets an hour on average but whenever I have travelled and bought a ticket at the station, I have had to queue and sometimes two windows have been open.
The staff have the facilities to sort complicated journeys and supply tickets quickly. The time it would take a station “host” to instruct an elderly pensioner like me to use a ticket machine and sorting out my mistakes would produce a queue of frantic people missing their trains.
The ticket machines do not always work and then there would be queues to buy tickets which are issued more slowly by hand held machines.
And if the host needs a comfort stop? What will people who do not use the internet do to buy railcards?
Shoreham by Sea
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