EXPERT knowledge and a love for animals has earned the manager of a Shoreham pet shop a top award.
Sophie Cook, store manager of Pets Corner, won the first Evonprint Sussex Service Star Award for outstanding customer service.
She was nominated by Caroline Maguire after she saved the life of Caroline’s poorly King Charles spaniel, called Tessa, earlier this year.
Speaking of the accolade – which was presented just days before a summer trip to France – Sophie, of Goring Way, Goring, said: “I was quite surprised. I didn’t know too much about it. But it was absolutely fantastic. I can’t really believe it; I am shocked. It’s amazing really.”
Rescue dog Tessa had been seriously ill following a sudden attack of pancreatitis.
Despite weeks of treatment from vets, the spaniel was still in a lot of pain.
However, after Caroline paid a visit to Pets Corner and described her dog’s symptoms, Sophie was able to use her own past experience to help the poorly pooch.
“It was quite surreal,” Sophie said. “I had had an older cavalier called Tessy who looked exactly the same with exactly the same condition.”
Sophie recommended trying a small tin of salmon Nose2Tail and after just two days, Tessa was more comfortable.
Speaking of Sophie’s help, Caroline, of Hove, said: “I was amazed at how something as simple at dog food could cause Tessy so much pain and discomfort. Sophie at Pets Corner did such an amazing job and I’m certain that without her knowledge and expert recommendation, Tessy would not be with me today.”
Dean Richmond managing director of Pets Corner said the company prided itself on employing people with a ‘strong passion’ for animals. He added: “I am delighted for Sophie and her recent achievement, she is one of our best.”
Sophie has three spaniels and two horses and said she was a real ‘animal lover’.