Shoreham rail ticket office closure prompts panic

The thought of losing our tickets offices makes me panic about ever catching a train on time from Shoreham by Sea.
By The Newsroom
Published 21st Mar 2016, 07:10 BST
Updated 21st Mar 2016, 10:09 BST

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We may sell less than 12 tickets an hour on average but whenever I have travelled and bought a ticket at the station, I have had to queue and sometimes two windows have been open.

The staff have the facilities to sort complicated journeys and supply tickets quickly. The time it would take a station “host” to instruct an elderly pensioner like me to use a ticket machine and sorting out my mistakes would produce a queue of frantic people missing their trains.

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The ticket machines do not always work and then there would be queues to buy tickets which are issued more slowly by hand held machines.

And if the host needs a comfort stop? What will people who do not use the internet do to buy railcards?

Jacky Woolcock

Beach Road

Shoreham by Sea

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