WORTHING Hospital has scored impressive results in a patient-led assessment, which shows it comfortably outperforming the national average.
The ratings cover cleanliness, food and hydration, privacy and dignity, and condition, appearance and maintenance.
The assessment was carried out by local inspections teams, made up of patient representatives from Healthwatch West Sussex and members of the trust’s council of governors.
Cathy Stone, director of nursing and patient safety for Western Sussex Hospitals NHS Foundation Trust, said: “We all know how important it is to provide top-quality clinical treatment, but it is also essential to get the fundamentals right in terms of good food, cleanliness, and making people feel comfortable, and respected.
“We’re delighted with these results, especially because the inspections were led by patients. We are particularly pleased to have received a 100 per cent rating for cleanliness.
“We thank our teams for all of their hard work, and we are continuing to invest in new facilities, and talking to patients, visitors and staff about how we can provide the best possible environment and the best possible care.”
The hospital scored 99.83 per cent for cleanliness compared with the national average of 97.25 per cent, 95.21 per cent for food and hydration compared with the national average of 88.79 per cent, 89.61 per cent for privacy and dignity compared with the national average of 87.73 per cent and 97.44 per cent for condition, appearance and maintenance compared with the national average of 91.97 per cent.
In recent years, the trust has invested heavily to improve its service.
In the last year, the trust has invested in new ‘Bioquell’ machines, which use high concentrations of hydrogen peroxide vapour to eliminate bacteria to help with the reduction of infections.
A new £9 million breast unit opened this year following the addition of the clinical block in 2012, where elderly patients are cared for in two inpatient wards. Thousands of outpatients every month are also visiting a purpose-built facility and an extra cardiac treatment lab is also now in operation. Work is also well underway for the new emergency floor, due to open at the end of the year.
The investment in new facilities has produced more modern patient areas and greater scope to avoid having to place men and women patients together.